For orders within Canada, choose from:
Holiday 2019 Order Deadlines for delivery by 12/24:
Expedited and priority shipping is not available to PO Boxes.
You will receive a tracking number by email as soon as your order has shipped. We know you're excited to get your order, so we do our best to get it to you as soon as possible!
If your tracking information shows your order as delivered, but you never got the package, you will have to pursue a claim with the carrier.
We are not responsible for customer data entry errors regarding shipping or delivery instructions. Shipping costs will not be refunded in situations where the customer has entered information incorrectly.
Great news! We have recently enabled international shipping options through our web store! Please contact us via email@example.com for non-urgent international order inquiries.
To return your product, please email us at firstname.lastname@example.org for a return form and complete instructions.
Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
If you are returning an order over $50, we recommend using a trackable shipping service or purchasing shipping insurance.
Love S.Å.K, or your money back! Upon receipt, If you are not satisfied with your purchase, you can return it for a refund within 30 days of your purchase.
To return your items, please email us at email@example.com for a return form and complete instructions.
We only accept returns for items that have not been used, altered or washed. All tags must be attached and packaging intact.
All original and return shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
A refund will be issued in the same form as the original payment within 14 days of receiving your return order.
If you are returning a gift, the original purchaser will be credited.
Items ordered from skogakust.ca cannot be returned to retail stores that sell our products.
We can only accept returns if the item was directly purchased from skogakust.ca. For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information.
We are unable to process exchanges at this time. Please contact us for details on returning your item and placing a new order.
Skog Å Kust does not price match with dealers or competitors.
Skog Å Kust proudly stands behind our products and we want you to be confident in your purchase from us. All Skog Å Kust products carry a lifetime warranty against any defects in materials and workmanship to the original owner, for the intended life of the product under normal use, and subject to the below conditions:
The warranty is only available in the United States or Canada. No Skog Å Kust reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
To contact us in the case of a warranty claim please email us at firstname.lastname@example.org. Include details of the issue, and attach images showing the product. A customer service representative will contact you within 24 hours (or on the first workday following a weekend or public holiday).
There are no express warranties other than the warranty set forth herein. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
UNDER NO CIRCUMSTANCES, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR OTHER TORT, OR ANY STRICT LIABILITY THEORY, WILL SKOG Å KUST BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.